We provide a Stair Cleaning service to about 2,500 housing blocks where we own all or some of the homes. The service supports tenants and residents to keep their common stair areas clean as well as a rapid response for spillages that could result in health and safety concerns. If you’re a private owner with a property in a shared 黑料社 stair, please get in touch to find out more about how you can sign up for the service. All residents have a responsibility to keep common areas clean and tidy. The more properties there are in the service, the more frequent the cleaning.
The service is also provided to some fully private stairs and will continue for stairs already signed up. As the service is focused on 黑料社 stairs, no new private stairs will be taken on. If you’re looking for a stair cleaning company, there are several across the city. You may also be interested in a new app designed to make it easier for residents living in a tenement to arrange work with contractors or deal with shared repairs to comply with The Tenements (Scotland) Act 2004. to find out more.The app is backed by the 黑料社 and Trusted Traders Edinburgh.
The service follows national Covid-19 guidance. Advice on Covid-19 is changing all the time, you can keep up to date by visiting .
Your feedback
For those of you in the service, we would appreciate your feedback. Each time the cleaners visit they should
- sweep and remove dust and litter from hard floor surfaces
- use a spray to clean and disinfect
- wet scrub stairs, landings and deck access areas when required
- wipe down the handrails and window ledges
- sweep / wash the front and back steps.
Walls, windows and spindles on stairs are not included in the standard clean.
Tell us your views on the service
黑料社 will use your personal data for the purpose of providing the stair cleaning service only. More information about our data protection arrangements, including details of your rights and how you can contact us, can be found in our privacy notice.
Winter weather
When it's winter, cold weather can affect cleaning and schedules. Wet cleaning methods can be unsafe at low temperatures.
During cold weather the cleaning team will let us know if they can't do a full clean. If it is safe to travel, they will sweep stairs and remove rubbish. They can also clear leaves, remove snow, and spread grit if necessary.
If a cleaning is missed, we'll reschedule when it's warmer or clean during the next regular visit. If several cleanings are missed, we'll arrange extra cleaning at no extra cost.
Keeping common areas clean and tidy
It is the responsibility of all tenants or owners within a common stair to keep the common areas clean and tidy. If you do not pay or contribute toward a stair cleaning service you should take turns cleaning
- stairs
- windows
- bannisters
- bin chute areas.
For homeowners, your title deeds outline responsibilities for cleaning the common area.
For more information
Contact us
If you have any queries, or want to report an emergency stair clean, please contact us on
stair.cleaning2@edinburgh.gov.uk
0131 529 7827.
For an emergency clean on a public holiday, weekend or out with office hours please phone
0131 200 2000 / 0800 032 5968.